Privacy

Privacy Policy

Information on the Collection of Personal Data

We are pleased that you are visiting our website. Protecting your privacy and safeguarding your personal data when using our services and website is very important to us.

Below, we inform you as the data controller under the GDPR about the collection and processing of your personal data when using our services and website.

Our privacy policy is modular. It consists of a general part for any processing of personal data and situations that occur with every website visit (A. General) and a specific part, which only relates to the processing situation described therein, in particular the detailed visit of our website (B. Website Visit).

A. General

1. Definitions

Personal data are all data that can be related to you personally. This includes information such as your first and last name, address, telephone number, email address, and IP address.

Data that cannot be related to you personally, for example through anonymization, are not considered personal data. The processing of personal data under Art. 4 No. 2 GDPR always requires a legal basis or your consent.

“Processing” (Art. 4 No. 2 GDPR) is any operation performed on personal data, whether or not by automated means. This includes collecting, recording, organizing, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing, transmitting, disseminating, aligning, linking, restricting, erasing, or destroying personal data, as well as changing the purpose of data processing.

“Controller” (Art. 4 No. 7 GDPR) is the natural or legal person, authority, institution, or other body that alone or jointly with others determines the purposes and means of processing personal data.

Processed personal data must be deleted as soon as the purpose of processing is achieved and no statutory retention obligations exist.

2. Data Controller

The data controller under the GDPR and other national data protection laws of the EU member states is:

Duisburg Kontor GmbH
Landfermannstraße 6
47051 Duisburg
Email: info[at]duisburgkontor.de

3. Contact of the Data Protection Officer

City of Duisburg
Friedrich-Wilhelm-Str. 96
47051 Duisburg
Email: datenschutz[at]stadt-duisburg.de

4. Legal Basis for Data Processing

Processing personal data is generally prohibited by law unless one of the following justifications applies:

  • Art. 6(1)(a) GDPR (Consent): When the data subject has given consent for one or more specific purposes.

  • Art. 6(1)(b) GDPR: When processing is necessary for the performance of a contract or pre-contractual measures.

  • Art. 6(1)(c) GDPR: When processing is necessary for compliance with a legal obligation.

  • Art. 6(1)(f) GDPR (Legitimate Interests): When processing is necessary to protect the legitimate interests of the controller or a third party, provided the interests or rights of the data subject do not override them.

Storage of information on the user’s device or access to such information is allowed only under similar legal bases.

5. Data Deletion and Retention Periods

Personal data is deleted or blocked as soon as the purpose of processing is fulfilled or the legal basis no longer applies. Data may be retained longer in the event of (potential) legal disputes or statutory retention obligations (§ 257 HGB, § 147 AO).

6. Use of Processors

Currently, we do not use any external domestic or foreign service providers for business operations.

7. Transfer of Personal Data to Third Countries

No personal data is transferred to third countries.

8. Automated Decision-Making (Including Profiling)

No automated decision-making or profiling takes place.

9. Obligation to Provide Data

You are not required to provide personal data to conclude a contract with us. However, some services may only be partially or not available if necessary data is not provided.

10. Legal Obligation to Provide Data

We may be legally obliged to provide processed personal data to third parties, especially public authorities (Art. 6(1)(c) GDPR).

11. Changes to the Privacy Policy

We regularly review our privacy policy in response to updates in EU and national data protection law, technological advances, or internal changes. Updates are published at: www.duisburgkontor.de/datenschutzerklaerung/

B. Visit to Our Website

To provide website functions and services, we collect personal data about you.

Server Log Files

  1. Type and Scope of Data Processing
    When you visit our website, technically necessary data is collected in log files, including:

  • Visited website

  • Time of access

  • Access status / HTTP status code

  • Amount of data transferred

  • Referrer URL

  • GMT time difference

  • Browser type

  • Operating system

  • IP address

  1. Purpose and Legal Basis
    This data is recorded for security, error detection, and to display the website. Processing also serves statistical purposes and improving website quality (Art. 6(1)(a) or (f) GDPR).

  2. Retention Period
    Data is deleted after 30 days or when no longer needed to display the website.

  3. Objection
    Processing is mandatory for website operation; no right to object exists.

Email and Contact Forms

  1. Type and Scope
    Personal data provided via email or contact form (name, phone, email, date/time, IP address) is stored.

  2. Purpose and Legal Basis
    Data is used solely for correspondence (Art. 6(1)(a) GDPR). Additional data protects against abuse and ensures system security (Art. 6(1)(f) GDPR).

  3. Retention Period & Right to Object
    Data is deleted after the communication ends; additional collected data is deleted after 30 days. You may object anytime via info@duisburgkontor.de 

Cookies, Plugins, and Other Services

  1. Type and Scope
    Cookies are used to enhance functionality, user experience, and website effectiveness. Types include:

  • Technical Cookies: Required for website navigation and security.

  • Performance Cookies: Track website usage anonymously to improve performance.

  • Advertising/Targeting Cookies: Provide personalized ads; retained up to 13 months.

  • Sharing Cookies: Enhance interaction with other services; retained up to 13 months.

  1. Purpose and Legal Basis
    Cookies ensure easier access and website functionality. Non-essential cookies require consent (Art. 6(1)(a) GDPR).

  2. Social Media Plugins
    No social media plugins are actively used. Symbols only provide passive links; visiting external sites may collect personal data according to those sites’ policies.

C. Your Rights

As a data subject, you have the following rights:

  • Access: Right to know what personal data is stored about you (Art. 15 GDPR)

  • Correction: Right to correct inaccurate data (Art. 16 GDPR)

  • Deletion/Restriction: Right to request deletion, restriction, or object to processing (Arts. 17, 18, 21 GDPR)

  • Data Portability: Right to receive your data in a portable format (Art. 20 GDPR)